Our Privacy Policy
The Privacy Statement applies to the collection, storage, use and dissemination by Olbertz Holdings Pty Ltd (ACN 010 003 933) as trustee (ABN 31 260 452 208) trading as “Crest Electronics” (Crest, we, our, us) of your (you, your) personal information. Access to www.crest.com.au (Site) is conditional on your acceptance of the terms of this Privacy Statement.
This Privacy Policy forms part of the Terms of Use and governs the collection, storage, use and dissemination by us of any Personal Information (as defined in the Privacy Act 1988 (Cth)) that you provide to us.
Although we will comply with this Privacy Statement in respect of information provided to us by persons under the age of 18 years, those persons must obtain the consent of a parent or guardian prior to using the Site and the parent or guardian will be responsible for appropriately supervising the person’s use of the Site.
This Privacy Policy applies only to the Site. Other sites (including Linked Sites or other services with which the Site is connected) may have their own privacy policies and/or practices, which we do not control.
What Personal Information we collect
(a) Users - We collect information from Users including username, e-mail address and information regarding your activity on the Site and Site password.
(b) Other - We may collect and use certain non-personal information such as the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider to optimise our goods and services to you.
Providing Personal Information about Another Person
You represent to us that where you provide Personal Information to us about another person, you are authorised to provide that information to us, and that you will inform that person who we are, how we use and disclose their information, and that they can gain access to that information.
Your access to the Site
The Personal Information we collect from you enables us to operate the Site and provide the content. If you do not provide us with this Personal Information, we may not be able to provide you with full access to the Site.
What we may do with your Personal Information
The Personal Information collected by us will be used for providing Users with information, processing User Orders and any related or ancillary purposes, including, without limitation:
(a) to enable us to provide you with personalised content;
(b) to enable us to send you Product lists;
(c) to enable us to facilitate and process your order;
(d) to enable us to carry out or respond to your requests;
(e) to enable us to provide such information to our third party service providers to assist us in providing and improving our services to you, and to analyse trends in sales and better understand the needs of our customers and/or to develop, improve and market our Products and services to you;
(f) to enable us to comply with any regulatory reporting and legal obligations;
(g) to enable us to provide such information to such regulatory bodies and law enforcement officials and agencies to protect against fraud and for related security purposes;
(h) to enable us to include such information in a database compiled by us or our third party service providers for use in direct marketing of promotions, feedback, product and services we think may interest you and to improve the standard of service to you; and
(i) to enable us to transfer the same to any successors and/or assigns of our business.
Our third party service providers may include organisations that may assist us with research, mail and delivery, security, professional advisory, banking, payment processing or technology services. Where we engage third party service providers to perform services for us those third parties may be required to handle your Personal Information. Under these circumstances those third parties must safeguard this information and must only use it for the purposes for which it was supplied, although we are not responsible for ensuring this.
What we will not do with your Personal Information
We will keep all Personal Information we receive from you confidential and will not sell or knowingly divulge such Personal Information to any third parties, unless:
(a) you have provided the Personal Information and requested it to be published on the Site;
(b) we are required to share your Personal Information with a third party in order to comply with the law or to comply with a court order or subpoena;
(c) we receive a claim from a third party that you have breached any law;
(d) it is necessary to enforce our Terms of Use;
(e) it is necessary to provide it to our third party service providers and contractors, if any, such as payment processors or delivery agents; or
(f) it is necessary to protect the safety and security of our Users and our Site.
Registration
Anyone who participates in interactive activities (chat, message boards, contests, product purchase, membership programs) on the Site may be requested to register for a User Account, including a User ID and password. We may use the User contact information from that registration process to send to you information about Crest and promotional material from some of our partners. Financial information that is collected will be used by us to charge you for Products and services.
The User’s contact information may also be used to contact the visitor when necessary for customer service reasons. Unique identifiers, such as member ID and passwords, are collected to verify the User's identity and for use as account numbers in our record system.
Public Information
Any Personal Information posted on our Site becomes public information. While we strive to protect and respect your privacy, we cannot guarantee the security of any Personal Information which you post online.
Keeping Personal Information secure
We strive to ensure the security, integrity and privacy of your Personal Information. We will use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep your Personal Information secure from misuse, loss or unauthorised use or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
How you can access, change or delete your Personal Information?
The Personal Information we hold about you (such as your name and email address) is kept so that we may correctly identify you.
You can update this Personal Information at anytime by logging onto the Site and accessing your account. Alternatively, upon your request, we will correct or delete inaccurate or incomplete Personal Information we hold about you.
You have a right to get a copy of the Personal Information we hold about you. To request access, please contact our Privacy Officer by email at kEncEmaildvtupnfstfswjdfAdsftu/dpn/bv.
Cookies
Cookies are pieces of information that a website transfers to your computer’s memory or hard disk for record-keeping. We use cookies only to the limited extent of recognising you when you visit the Site, to track usage patterns and deliver customised content to you. However, this information is not linked to any Personal Information that you may provide and cannot be used to identify you.
If you do not want information collected through Cookies, most internet browsers allow you to deny or accept Cookies.
Dispute
If you reasonably believe that there has been an unauthorised disclosure of your Personal Information, please contact our Privacy Officer by email at kEncEmaildvtupnfstfswjdfAdsftu/dpn/bv.
Changes to Privacy Policy
If our policy on information collection or usage changes, we will update this notice accordingly. We reserve the right to change this notice at any time.